> For the complete documentation index, see [llms.txt](https://supercartapp.gitbook.io/supercart-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://supercartapp.gitbook.io/supercart-docs/basics/extra-services.md).

# Extra Services

Integrate Supercart's additional services to boost your revenue by including them in your cart. Without extra services, you miss out on potential earnings. Simply select the services that align best with your business needs.

{% hint style="success" %}
Priority Processing, Extended Warranty, and Purchase Protection are the most popular extra services. On average, our merchants earn $1k to $10k monthly from extra services.
{% endhint %}

When the first product is added to the cart, all extra services are automatically added to the cart if the **auto-select** is enabled. You have the option to apply either a **fixed fee** or a **percentage-based fee** calculated from the total cart value.&#x20;

<figure><img src="/files/NwTuEpPldVPHbMyXQx4f" alt=""><figcaption><p>Supercart Extra Services</p></figcaption></figure>

### Why would you add extra services to your cart?

1. **Self-insure and Shipping Protection:** Don't leave money on the table; self-insure and protect your orders, offset the cost of lost, stolen, and damaged shipments, and make your customers happy ❤️ at the same time with the **Order Protection** widget.
2. **Priority Processing:** Use **Rush Processing** to make your customers feel special (VIP) by shipping their orders faster and getting additional revenue for your store.&#x20;
3. **Self-Warranty:** Create an **extended** **Warranty** policy and allow your customers to add a warranty to their products.
4. **Extended Returns:** Give your customers more time to return their products. You can extend returns to 45, 60, or 90 days instead of 30 days for an additional fee with **extended Returns**.
5. **Donations:** Allow your customers to offer you donations for your cause (**collect Donations**).
6. **Gift Wrapping:** With **Gift Packing**, you can charge an additional fee for a special package.
7. **Green Packing:** With **Green Packing**, you can use recyclable materials and charge an extra fee.
8. **Handling fees:** Required fees are interesting. This particular service is unique in that it may be mandatory and cannot be disabled by the customer.

### Some options available for each Supercart extra service

<table data-header-hidden><thead><tr><th width="76" data-type="checkbox"></th><th width="590"></th></tr></thead><tbody><tr><td>true</td><td>You are in total control of your service fees and can adjust them <strong>as you please</strong>. You also <strong>keep 100% of the revenue</strong> the Supercart Extra Service widget generates for your store.</td></tr><tr><td>true</td><td>Choose from a fixed fee or percentage fee from the cart's total price</td></tr><tr><td>true</td><td>If necessary, you can make your widget required/mandatory, for example, a handling fee.</td></tr><tr><td>true</td><td>Use our service icons or upload your own</td></tr><tr><td>true</td><td>Make your policy, rules, or terms and conditions in a detailed  description</td></tr><tr><td>true</td><td>Advanced editor to match your brand design and colors</td></tr><tr><td>true</td><td>Gift Message when Gift Packing is enabled</td></tr><tr><td>true</td><td>Automatically pre-select the service to reduce user friction and improve CVR.</td></tr><tr><td>true</td><td>Choose from a <strong>checkbox</strong> or <strong>switch</strong> style</td></tr><tr><td>true</td><td>Dynamically change your service subtitle when the service is ON or OFF </td></tr><tr><td>true</td><td>Exclude certain products from being calculated by product type, SKU, tags or vendor.</td></tr></tbody></table>

<table data-header-hidden data-full-width="false"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><a href="https://supercartapp.com/features/shipping-protection-and-order-insurance-for-shopify"><img src="https://supercartapp.com/_astro/shipping-insurance.Dps59Lzn_ZqeGG7.avif" alt="Supercart Shipping Insurance and Order Protection for Shopify">Order Protection</a></td><td><a href="https://supercartapp.com/features/rush-and-priority-processing-for-shopify"><img src="https://supercartapp.com/_astro/rush-processing.14yip4K8_2hWAic.avif" alt="Supercart Rush Processing Shopify">Rush Processing</a></td><td><a href="https://supercartapp.com/features/extended-warranty-for-shopify"><img src="https://supercartapp.com/_astro/warranty.CqiT3pem_1wQ4Y.avif" alt="Supercart Extended Warranty for Shopify">Extended Warranty</a></td></tr><tr><td><a href="https://supercartapp.com/features/green-packing-and-eco-packaging-for-shopify"><img src="https://supercartapp.com/_astro/green-packing.Bs1ARyK__Z4w4WM.avif" alt="Handling Fee">Green Packing</a></td><td><a href="https://supercartapp.com/features/collect-donations-on-shopify"><img src="https://supercartapp.com/_astro/donations.CuLutash_Z1u59MA.avif" alt="Handling Fee">Collect Donations</a></td><td><a href="https://supercartapp.com/features/gift-packing-upsell-and-wrapping-on-shopify"><img src="https://supercartapp.com/_astro/gift-packing.VlttD-p5_bMub7.avif" alt="Handling Fee">Gift Packing </a></td></tr><tr><td><a href="https://supercartapp.com/features/extended-returns-for-shopify"><img src="https://supercartapp.com/_astro/extended-returns.CgFPZRmQ_ZaXqgp.avif" alt="Supercart Extended Returns on Shopify">Extended Returns</a></td><td><a href="https://supercartapp.com/features/required-handling-fees-on-shopify"><img src="https://supercartapp.com/_astro/handling-fee.BuXZyJjK_Zq4nGj.avif" alt="Handling Fee">Handling Fee</a></td><td>or add your <strong>custom service</strong></td></tr></tbody></table>

## Create an extra service

View all extra services inside the /services page.

<figure><img src="/files/OcLqWk2O1rkFtQomqxIO" alt=""><figcaption><p>Showing the Supercart Active Extra Services</p></figcaption></figure>

### 1. Publish / Unpublish an extra service

<figure><img src="/files/A7fVjisLiiG9AAgjKlbl" alt=""><figcaption><p>Publish / Unpublish</p></figcaption></figure>

### 2. Change your service title or subtitle

Customize the service to suit your needs. Select either a fixed or dynamic subtitle that changes with the service status.

1. Static Subtitle (it doesn't change if the service is on or off)
2. **Dynamic Subtitle** (it changes when service is on or off)

<figure><img src="/files/Z0lIbyr8Kpyb9itdJrMS" alt=""><figcaption><p>Extra Services with Dynamic Label</p></figcaption></figure>

### 3. Service Description

The service description will be visible when your customer clicks the service icon button.

<figure><img src="/files/khm4JrjnwTiIsrEIpfZN" alt=""><figcaption><p>Description</p></figcaption></figure>

### 4. Service fees

The service fee is **either fixed** or **calculated percentage fee** based on the cart's total price, excluding other Supercart extra services or product exclusions.

#### A. Fixed Fee

This one is pretty simple; you just set your own fee, and it will stay fixed.

<figure><img src="/files/VxB2sIvFwIBwjcmNXO9C" alt=""><figcaption><p>Fixed Fee</p></figcaption></figure>

#### B. Dynamic Fees

When you will enable the percentage fees, you will see a new set of options.

1. **Fixed Fee** (applied when the **fixed fee is greater** **than** percentage fee)
2. **Percent Fee** (applied when the **percentage fee is greater than** the **fixed fee**)
3. **Incremental Rate** - The price will increment every **$0.5 up to $50** (100 variants limit)
4. **Reduced Cents** - Adjust decimals, like $4\*\*.99\*\*, $2\*\*.98\*\* or $10\*\*.47\*\* for more attractive prices

<figure><img src="/files/TKmdYpbLDaaXJP4MmgNE" alt=""><figcaption></figcaption></figure>

#### C. Reduced Cents

If you want fees like $1.99 or $2.98, use reduced cents to subtract from your fixed and percentage fees. A $0.02 reduction will reduce $0.02 cents from all service fees.

{% hint style="info" %}
For example, $3, will become $2.98
{% endhint %}

<figure><img src="/files/ffhyVtcbtcQ7TkuOgcbd" alt=""><figcaption><p>Reduced cents example</p></figcaption></figure>

#### D. Incremental rates

Increase the range of your dynamic prices by adjusting the **incrementing rate**. \
In this case, the fixed fee will become the starting fee.

{% hint style="success" %}
**Example 1: The default Incremental rate is $0.5. Because the Shopify variant limit is 100, the dynamic service fee will increase every $0.5 up to $50.**
{% endhint %}

{% hint style="success" %}
**Example 2: If you set the incremental rate at $0.8, the dynamic service fee will increase every $0.8 up to $79.98 because the Shopify variant limit is 100.**
{% endhint %}

### 5. Service Settings

<figure><img src="/files/Uc8KWSwSX4twOSksB8T0" alt=""><figcaption><p>service settings</p></figcaption></figure>

A. When you enable **Auto Select**, the **service** will be automatically added to the cart.

B. Set all variants as taxable.

C. Set Required Shipping on the extra service.

D. When you set the **toggle switch** or **checkbox**, you choose a **switch** or **checkbox**.

<figure><img src="/files/gFe9gwZJi9fS9vHSzyx2" alt=""><figcaption><p>Switch Styles</p></figcaption></figure>

### 7. Service Icon

To customize your service icon, upload your icon to your Shopify dashboard under `/admin/files`. Then, copy and paste the URL into the designated field below.&#x20;

Alternatively, use one of the icons we have provided.

<figure><img src="/files/fdQJX9BXTV6kvWqOofXY" alt=""><figcaption><p>Supercart service icons</p></figcaption></figure>

### 8. Product Exclusion

You can exclude certain products from being calculated by the Supercart service widget.

You have several options: custom `product handles`, by `product type`, `vendor`, or `SKU`.

{% hint style="danger" %}
Product exclusion will subtract the final\_line\_price of the excluded product from the cart total price. If there is only a single product in cart and this is an excluded product, the widget will be removed automatically.
{% endhint %}

<figure><img src="/files/bZI92ra4HDYwzx98GuKT" alt=""><figcaption><p>Product Exclusion</p></figcaption></figure>

### 9. Auto-Fulfillment

Enable the auto-fulfillment feature in your account settings to automatically fulfill all Supercart extra services upon order placement. This will prevent you from having orders with partially-fulfilled status.

<figure><img src="/files/VaZLZBu7LJND7QJoEOra" alt=""><figcaption><p>Auto fulfillment</p></figcaption></figure>

### 10. Service styling

Add a personal touch to your extra services.

<figure><img src="/files/qZMfx7pDpu8F0BNNdvML" alt=""><figcaption><p>Service styling</p></figcaption></figure>


---

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